SYSTEMS & VIRTUALIZATION SPECIALIST

Orchestrating Enterprise Infrastructure.

I am Mateus Gandara, a Citrix and VMware specialist with over 4 years of experience designing, deploying, and securing high-availability VDI and hybrid infrastructure solutions.

Remote-First Professional

B1/B2 Visa — Open to Travel

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High Availability

Designing fault-tolerant VMware & Citrix ecosystems for minimal downtime.

VDI Delivery

Optimizing user experience with MCS, WEM, and App Layering solutions.

Security & Compliance

Applying strict security patching and ensuring HIPAA compliance.

Core Competencies

A comprehensive matrix of technical skills emphasizing enterprise scalability, automation, and security compliance.

Virtualization & VDI

Citrix Virtual Apps & Desktops (CVAD)
VMware vSphere / ESXi / vCenter
XenDesktop / XenApp
Citrix Workspace
Machine Creation Services (MCS)
App Layering & User Profile Management
Golden Image Maintenance
Citrix WEM

Windows Server & Infrastructure

Windows Server 2012/2016/2019/2022
Active Directory & GPO
Nutanix
Capacity Planning
Disaster Recovery

Automation & Operations

PowerShell Scripting
Ansible Tower
Change Management (CAB)
Root Cause Analysis

Security & Compliance

Security Patching
HIPAA Compliance
IAM Integration
Vulnerability Remediation

Professional Experience

Career Trajectory & Impact

Senior Associate – Citrix Systems Administrator

Kyndryl

Aug 2024 – Present

→Design, deploy, and administer scaled Citrix Virtual Apps & Desktops (CVAD) environments for enterprise-grade performance.
→Configure XenDesktop/XenApp Delivery Controllers, Groups, and Catalogs for seamless large-scale setups.
→Optimize performance through Citrix Workspace Environment Management (WEM), App Layering, and User Profile Layering.
→Maintain Golden Images and automate desktop provisioning via Machine Creation Services (MCS).
→Manage hybrid VMware virtual infrastructure (vSphere/ESXi), executing cross-border Disaster Recovery Exercises (DREs) for USA-based environments.

Associate – Windows & VMware Systems Administrator

Kyndryl

Mar 2022 – Aug 2024

→Built and managed VMware infrastructure up to vCenter Server, maintaining vast ESXi host clusters.
→Led automated Windows Server and VMware security patch deployment cycles using Ansible Tower, maintaining strict compliance.
→Orchestrated VM deployment and scaling through Nutanix, resolving performance bottlenecks.
→Enforced HIPAA compliance standards, conducting root cause analysis and comprehensive environment health checks.
→Led mission-critical DREs (Disaster Recovery Exercises) globally, guaranteeing RTO/RPO limits for enterprise data.
→Represented infrastructure team in regular Change Advisory Board (CAB) reviews for planned operations.

Technical Support Assistant

Fitcard

Apr 2021 – Mar 2022

→Administered comprehensive Windows environments including Active Directory, Office 365, and VoIP.
→Oversaw centralized hardware and software asset inventory while executing multi-tier ticket resolution via GLPI.
→Contributed significantly to structured infrastructure improvements and day-to-day enterprise IT stability.